Isystems | 1 min read
The competitiveness and long manufacturing times make fashion retail a challenging business to be in. At the same time, massive opportunities exist for retailers to take advantage of. But it’s important for them to stay flexible and adapt to the changes in the market. Take a look at how a retail software solution could help them do that.
Planning collections is no easy task and it could easily get complicated, especially when your company works with subcontractors. A software solution would allow you to plan not only the materials used and the steps in the manufacturing process, but also distribute it across your network – whether that is to your own stores, franchisees or even market places. You’d be able to find out how long stocks will last and easily plan replenishment according to real-time data.
A must feature is a good POS system that is intuitive and simple to use. This will not only eliminate mistakes that employees may make but also allow them to provide faster and more pleasant service. And no one wants to wait in long queues. Such a system would provide better opportunities for cross-selling by giving suggestions for linked items, as well as support different types of payment, voucher options and gift cards. The POS system also allows employees to manage other devices such as printers, barcode readers and client displays. Needless to say, it also makes managing brand loyalty programs easier.
A fashion retail software solution would also function as a powerful tool for the head office, giving them a clear overview in order to take swift, confident decisions. It allows them to control different promotions, item costs and provides them with real-time data. Financial information is easy to find, which gives managers opportunities to increase revenue and reduce operational costs. Furthermore, a fashion retail solution allows an overview of returns and refunds, as well as other different transactions.
All things considered, it’s still important to use ERP software that is flexible and gives you an opportunity to integrate with different software, should the need arise. This is especially important when your company operates in several countries whose legal requirements for software may differ. Furthermore, in order to cover both offline and online shopping, a company would need a solution that can be easily integrated with an e-commerce platform.
Want to see a demo? Contact us to see all this and more in practice.
This article has been republished from the Intelligent Systems blog with their permission. Want to know more about the solutions? Visit their website to learn more!
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Originally published Jul 7, 2019 4:28:10 PM, updated July 24, 2019
Topics: Isystems
3 min read
Cloud computing is an exponentially growing market. According to a study by Forbes, the public cloud computing market, including cloud applications (SaaS), development and data platforms (PaaS), and infrastructure (IaaS) services combined is expected to grow to $299.4 billion.
With new businesses rapidly adopting cloud-based apps, these solutions have become mainstream in the industry as well as personal life. From our daily emails to phone storage, practically everything is stored and managed by cloud computing apps.
However, the uses of cloud computing are not just limited to personal emails or storage. With cloud computing services firms can avoid the upfront cost and complexity of owning and maintaining their own IT infrastructure, and instead simply pay for what they use, when they use it.
In the simplest terms, cloud computing means storing and accessing data and programs over the Internet instead of your computer's hard drive.
According to Microsoft,
“....cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping you lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change...”
Let's see the top five ways business are using cloud computing in their day to day operations.
The cloud allows users to enjoy network-based access to communication tools like emails and calendars. Most of the messaging and calling apps like Skype and WhatsApp are also based on cloud infrastructure. All your messages and information are stored on the service provider’s hardware rather than on your personal device. This allows you access your information from anywhere via the internet.
VEGA Messenger and iDenedi are our very own communication app that allow remote teams to work and collaborate from anywhere in the world - in a very safe and secure way.
The modern computing power and capacity of the cloud lets businesses to store information about user behaviour. This can be used to develop customised solutions, messages and products based on the preferences of customers.
Siri, Alexa and Google Assistant - all are cloud-based natural-language intelligent bots. These chatbots leverage the computing capabilities of the cloud to provide personalised context-relevant customer experiences.
Read More: How AI is Helping Businesses improve Customer Experience
When organisations choose cloud for data storage the responsibility of their data also lies with the service provider. This saves business the cost of infrastructure and maintenance. The cloud service provider is responsible for securing data and meeting legal and compliance requirements.
The cloud also provides more flexibility in the sense that you can enjoy large storage and on-demand backups.
Recovery is also performed faster in the cloud because the data is stored over a network of physical servers rather than at one on-site data centre. Dropbox, Google Drive and Amazon S3 are popular examples of cloud backup solutions.
Read More: Check Out Our Managed Cyber Security Platform - ASPIDA
Whether a business develops application for web or mobile or even games, cloud computing services prove to be a reliable solution. Using the cloud, you can easily create scalable cross-platform experiences for your users.
Many of these services include many pre-coded tools and libraries — like directory services, search and security. Some will also offer full end to end service from strategy, consultancy, UX/UI, Development, QA and support. This can speed up and simplify the development process.
Learn More About Our Partner Knowarth and how they help enterprises build apps.
Many business management applications like customer relationship management (CRM) and enterprise resource planning (ERP) are also based on a cloud service provider. Software as a Service (SAAS) has become a popular method for deploying enterprise-level software.
It ensures hassle-free management, maintenance and security of your organisation’s critical business resources and allows you to access these applications conveniently via a web browser.
Here is a use case of our partner, iSystems
As a busy distributor, iSystem's client, Oxford University Press needed a sophisticated solution to optimise its distribution and customer service operations.
Dynamics 365 Finance and Operations is a cloud-based business application platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.
iSystems supported Oxford University Press with a full integration between all the departments improved service by making current data available to all and streamlined order processing, saving OUP time and money.
Learn More About iSystems
Cloud computing services are still at a relatively early stage of adoption, despite their success stories. Many companies are still contemplating which apps to adopt and when.
However, their usage is only likely to go up as enterprises get more comfortable with the idea of their data being somewhere other than an expensive server in the basement.
1 min read
Now more than ever banks and insurance companies have realized the need for a personalized approach towards each and every client. This lets them both distinguish themselves among competitors and create meaningful relationships with their clients; thus, maximizing profit opportunities.
A useful tool is the so-called machine learning, through which computer systems are taught to solve problems according to information and experience they have accumulated through solving other tasks. Though machine learning may not seem directly connected to the finance industry, it is, in fact, a powerful tool for business analyses and forecasting. An example of such software already implemented in the finance sector, Next Best Action by VeriPark, helps banks understand their clients better.
Banks must be able to communicate with every client according to his needs and preferences, as well as offer services that would actually be of interest to him. This is where machine learning comes in – thanks to it, the bank representative gets suggestions what to say [to the client], what to offer him that is connected to him, helping the employee to understand the client better.
In the context of cross-selling, instruments like Next Best Action give suggestions for your “next move” in accordance with the concrete client and service that he is looking for. All this is based on a predefined logic, perfected by a vast data model which offers deeper insights on each client. This allows the bank representative to “discuss with the client according to the information he has, to finalize a sale using less paper, with fewer signatures and automated processes from every point of view”, says Çınga.
Contemporary finance institutions realize there is a need to make communication with the client meaningful and based on valuable insights and lead to mutually beneficial relationships between both sides. Software based on the machine learning principle is a powerful tool that makes this easier than ever.
The insights were shared by Onur Çınga, Regional Manager for CEE at VeriPark during the Finance Tech Forum in Sofia Event Center. The event, which took place on the 10th of April and focused on the digital transformation of the sector, gathered more than 200 attendees from the finance industry.
If would like to learn more about how specialized software can benefit your bank`s performance, get in touch with us. We will be happy to provide you with more information on the topic.
This article has been republished from the Intelligent Systems blog with their permission. Want to know more about their solutions? Visit their website to learn more!
2 min read
Few other industries are as competitive as hospitality is – the market changes fast and due to the numerous choices available, customers’ expectations are higher than ever. Diners demand fast service, convenience and impeccable experiences that feel personal. This may prove harder than it sounds (and it already does) due to several things. Keep on reading to find out what issues may arise from not having a fully functional POS system.
As we already mentioned, customers expect service that is above and beyond – and that often includes meal customization. A recent study by Deloitte[1] showed that 85 percent of people think that being able to customize their order is the most important part of the restaurant’s menu. Therefore, it’s important to consider a POS system that allows you to add and exclude ingredients from any dish, as well as one that sends information straight to the kitchen to avoid miscommunication. Furthermore, your POS system should give your staff the opportunity to view and activate meal deals and offers which the customer might be interested in based on their preferences and past purchases.
Each Point of Sale has many users – from waitstaff and kitchen staff to cashiers and managers. And even those may be further segmented. For example, the waitstaff may be separated into different groups for each area of the restaurant. At the same time, managers should be able to access all the sales and operations data, so they can plan the staff roster or make general business decisions. When none of this is an option, each group’s performance decreases. Managers don’t have the available data to make informed decisions and waitstaff must go through irrelevant steps to do their job properly; all this in an industry that requires quick judgment and fast reactions.
In the hectic atmosphere of a restaurant, it’s easy to forget or pass the wrong information to your co-worker. The kitchen staff could misread what the waitstaff jotted down on a piece of paper. The waitstaff may delay the order because of other clients they attended to. Wouldn’t it be great if there was a way for the kitchen to receive the correct information right away? Well, this isn’t outlandish at all: the right POS system would seamlessly connect the front of the restaurant with the kitchen, reducing such mistakes to a minimum and allowing your staff to deliver impeccable service from the meal to the attitude.
Most restaurants already possess some kind of business management software, but it often isn’t tailored to their needs. If it’s hard to find the pizza toppings and you’re running a pizzeria, something isn’t right! This could slow down your staff and unnecessarily complicate the restaurant’s processes, thus leading to lower customer satisfaction and disgruntled employees. The right POS system would support, rather than complicate your processes through an intuitive, customized interface that is just right for your restaurant. It would let your employees take full advantage of your system’s capabilities.
Many restaurants work with frustrating Point of Sale systems that can’t handle all the ways a customer may want to pay. A good POS system will be both secure and flexible when it comes to payment. It will make splitting the bill easy, rather than customers having to figure out who has to pay what. Restaurants should be able to accommodate for multiple payment options – credit and debit cards, gift cards and promotional codes, cash and checks – and the right POS system allows them to do that. On top of that, if you’re a restaurant that attracts many foreign visitors, your software should support multi-currency transactions.
Selecting the right software solution may seem like a daunting task, but it doesn’t have to be. Explore your options at Intelligent Systems.
This article has been republished from the Intelligent Systems blog with their permission. Want to know more about the solutions? Visit their website to learn more!
[1]Deloitte, The restaurant of the future: Creating the next-generation customer experience.
Cloud computing is an exponentially growing market. According to a study by Forbes, the public cloud computing market, including cloud applications (SaaS), development and data platforms (PaaS), and infrastructure (IaaS) services combined is expected to grow to $299.4 billion.
Now more than ever banks and insurance companies have realized the need for a personalized approach towards each and every client. This lets them both distinguish themselves among competitors and create meaningful relationships with their clients; thus, maximizing profit opportunities.
Few other industries are as competitive as hospitality is – the market changes fast and due to the numerous choices available, customers’ expectations are higher than ever. Diners demand fast service, convenience and impeccable experiences that feel personal. This may prove harder than it sounds (and it already does) due to several things. Keep on reading to find out what issues may arise from not having a fully functional POS system.
